xray
New Member
Posts: 2 
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Post by xray on Sept 3, 2014 14:58:02 GMT -5
I'm new to the forum and I've been an avid ice cream lover for most of my life. I live in Charleston, SC and have been a loyal Publix Cappuccino Fudge Blitz customer for a year and a half. They've been out of that particular flavor for almost two weeks and I asked what happened. I'm told from Publix customer service: "We are temporarily out of this flavor at our plant. One of the ingredients used to make it is out of stock from the manufacturer. We do not have a set date when we can confirm it will be available yet. It will depend on when the ingredient is delivered."
If anyone can comment on this or has any information, I would greatly appreciate it. Thank you.
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Post by Tracey on Sept 3, 2014 17:57:35 GMT -5
I love Publix ice creams, too, and I'll be sure to ask my Publix in Florida about that flavor for you. Publix is usually very responsive to customer requests, so the more people who ask the better, right? A temporary replacement might be Publix Premium Santa's White Christmas ice cream which has an amazing espresso base with espresso-chocolate chips that should be in stores any day now since it's a seasonsl favorite. It's so popular that Publix made it into a year-round product but in a frozen yogurt called Publix Premium Espresso Chip frozen yogurt. They are a coffee-chocolate lover's dream! Even The Ice Cream Informant loved it - check out his review: www.theicecreaminformant.com/2013/01/review-publix-premium-santas-white.html?m=1But I'll be sure to request your favorite flavor at the Publix stores near me - I'll help you create consumer demand! But please try the ones I listed above - you may find a new favorite or at least a good replacement! |
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xray
New Member
Posts: 2
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Post by xray on Sept 4, 2014 10:25:33 GMT -5
Tracey.....Thank you for taking the time to respond to my debacle. I appreciate your efforts to offer consumer demand. When I lived in Winter Park, FL., the manager at the Publix I shopped regularly ordered a particular kind of peanut butter for me and they kept in stock from that point on. I'm optimistic that Publix will listen to customers suggestions.
I actually like the Santa's White Christmas and don't mind it. Since I'm extremely picky, I love the mix of all of the ingredients of the Cappuccino Fudge Blitz. The Santa's White Christmas is an excellent back up, but not a substitute.
Do you happen to know who makes Publix ice cream? I read in the news that Blue Bunny closed down a few days ago.
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Post by Tracey on Sept 4, 2014 11:03:03 GMT -5
Hi, happy to help get your favorite flavor back on the shelves! Now I really want to try Cappuccino Fudge Blitz because I love coffee ice cream, brownies, and white chocolate - together in ice cream sounds amazing! Thanks for introducing me to something new.
I did a little research for you and learned that Publix actually makes their own ice cream at their dairy plants, which is probably why it's such high quality.
But I'm going to Publix tomorrow and I'm sure I'll stop in over the weekend, so I'll be sure to ask about getting your favorite ice cream back. I also have at least 10 Publix stores within 10 minutes of me, so I'll stop by a few over the weekend and keep requesting it - then they'll think there's a huge demand and rush it back, right? Couldn't hurt!
And if any of my stores happen to have it, I'd be happy to grab it all up and ship it to you. Companies ship ice cream all the time and I'd be happy to help a fellow ice cream fan!
I'll keep you posted...
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Post by Jellybean1 on Sept 18, 2014 19:28:59 GMT -5
This is by far the best ice cream ever ! I live in Florida and have been to several Publix stores looking for my favorite ice cream, to no avail. They have been out for over two weeks now. There are no substitutes. Cappuccino Fudge Blitz is amazing, even if you're not a coffee lover.
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Post by kit on Nov 3, 2014 12:21:27 GMT -5
I love cappuccino fudge blitz too...There is no substitute lol. I have been to 3 publix near destin fl...none of them have had it in 3 weeks. I have asked at all 3 stores and one store took my name and number Friday and said they would call and let me know if it was discontinued. I hope not!!
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Post by bartenderDavid on Nov 3, 2014 16:38:11 GMT -5
I am so glad to hear that they will actually be bringing it back I was afraid that it didn't sell enough and they were discontinuing it.I discovered this ice cream and it is just absolutely the tasting ever.so about 3 weeks ago they stop having an all the Publix and I literally went to Paul Publix in Palm Beach County could not find it.but I'm glad that I looked it up and found the comments.cappuccino fudge blitz rocks! :-)
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Post by bartenderDavid on Nov 3, 2014 16:41:08 GMT -5
Oops lota typos but u get wat I was trying to say,,,please hurry up n bring it back publix...nothing else compares n im having withdrawls,,,lol
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Deleted
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Post by Deleted on Dec 3, 2014 4:03:03 GMT -5
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Post by Tracey on Dec 6, 2014 13:27:35 GMT -5
Hi X-ray - guess what, Cappuccino Fudge Blitz is back at Publix! Just saw it this morning at a store in South Florida! I love that Publix listened to us and brought it back! Enjoy
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Post by bmoney on Apr 24, 2023 11:04:10 GMT -5
Hey guys!!! Great to see all of the cappuccino fudge blitz love. I am here in the future and its still amazing
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